This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish. Read More
Harmony Mindful Breakthrough Specialists
This Tracking & Analytics Policy is effective as of December 5, 2025. Harmony MBS reserves the right to modify or update this Policy at any time in its sole discretion. Any updates will be posted on this Site with a revised effective date. Continued use of the Site after such updates constitutes acceptance of the revised Policy.
This Policy forms part of, and should be read in conjunction with, Harmony MBS’s general Privacy Policy. In the event of a conflict, the more protective provision shall govern.
Harmony Mindful Breakthrough Specialists (“Harmony MBS”) uses limited, privacy-protective, and non-identifying website analytics tools to understand how visitors engage with our Site. This Tracking & Analytics Policy explains what information is collected, what is not collected, and how we configure and monitor our tracking practices to align with HIPAA, California privacy law, and other applicable regulations.
This policy applies only to general website browsing and does not apply to the secure patient portal or EHR, where all Protected Health Information (“PHI”) is handled exclusively within a HIPAA-compliant environment. For clarity, no PHI should be entered into public-facing portions of the Site.
Harmony MBS provides this Notice at Collection pursuant to the California Consumer Privacy Rights Act (“CPRA”). At or before the time personal information is collected, California residents have the right to be informed of:
Harmony MBS collects only limited, anonymized, or aggregated analytics data as described in this Policy. Harmony MBS does not sell personal information and does not share personal information for cross-context behavioral advertising.
We collect only aggregated and de-identified website usage metrics that are not reasonably capable of identifying an individual, such as:
This information helps us evaluate site performance and user experience.
We do not intentionally collect, use, or disclose:
Tracking tools on the Site are configured to prevent the transmission of PHI and to avoid collecting information that could reasonably be used to infer an individual’s health status.
In the event Harmony MBS becomes aware of any inadvertent transmission of information that could constitute Protected Health Information (“PHI”) or other sensitive personal data through analytics tools, Harmony MBS will promptly disable the relevant tracking mechanism, investigate the incident, and take appropriate remedial measures, including deletion where feasible.
Harmony MBS configures and maintains its analytics tools to ensure that:
Harmony MBS periodically reviews tracking configurations to verify continued alignment with HIPAA requirements.
Harmony MBS does not permit analytics vendors to receive PHI and does not configure such vendors to act as Business Associates. To the extent any vendor relationship could implicate HIPAA, Harmony MBS will ensure appropriate contractual safeguards are implemented, including a Business Associate Agreement where legally required.
Harmony MBS does not use website tracking technologies in a manner that would constitute healthcare operations involving protected health information under 45 CFR §164.501.
Harmony MBS uses anonymous analytics solely for:
We do not use data to target individuals based on health interests.
Harmony MBS does not use analytics data for profiling in furtherance of decisions that produce legal or similarly significant effects, does not combine analytics data with patient records, and does not use analytics data for automated decision-making relating to healthcare services.
We may use the following in privacy-restricted, non-health-page configurations:
We do not use heatmaps, session replay tools, keystroke trackers, or fingerprinting.
Harmony MBS may update or replace analytics vendors from time to time, provided that any such tools are configured in a manner consistent with this Policy.
Analytics data is retained only for the minimum period reasonably necessary for aggregate performance analysis and is subject to periodic deletion or automatic expiration settings consistent with vendor capabilities.
Tracking is permitted only on pages not associated with health conditions or symptoms, including:
Tracking is prohibited on any page relating to:
Access controls and technical safeguards are implemented to prevent tracking code deployment on restricted pages.
In the event of any technical misconfiguration resulting in tracking code deployment on a restricted page, Harmony MBS will promptly disable such tracking and remediate the configuration. Under no circumstances shall tracking configurations override HIPAA compliance requirements or internal data protection safeguards.
Visitors may also restrict analytics cookies via browser settings or by enabling tracking protection features.
Harmony MBS never sells your data. Harmony MBS does not share personal information for cross-context behavioral advertising as defined under the California Consumer Privacy Rights Act (CPRA). However, a “Do Not Sell or Share My Information” link is provided for CPRA compliance.
California residents may exercise applicable privacy rights, including the right to know, delete, or correct personal information, subject to identity verification requirements and statutory limitations. Submission of a “Do Not Sell or Share My Information” request will not affect access to healthcare services.
California residents have the following rights, subject to legal limitations:
Harmony MBS will not discriminate against individuals for exercising privacy rights under California law.
Requests may be submitted using the contact information provided in this Policy.
For questions about tracking or this policy:
Harmony Mindful Breakthrough Specialists
9100 WILSHIRE BLVD E TWR STE 333 #452
BEVERLY HILLS, CA 90212-3405
Harmony MBS will respond to verifiable privacy inquiries within the timeframe required by applicable law.
Where required by law, Harmony MBS will verify the identity of individuals submitting privacy rights requests before processing such requests. Verification procedures may include confirming information already maintained by Harmony MBS or requesting additional documentation as reasonably necessary.
Harmony MBS will use personal information provided in a request solely for verification purposes.
Nothing on this Site, including tracking-related functionality, constitutes medical advice, diagnosis, or treatment. Use of the Site does not establish a provider–patient relationship.
Individuals seeking medical or mental health treatment should consult a qualified healthcare professional.
This Site is not directed to children under 13 years of age. Harmony MBS does not knowingly collect personal information from children under 13 through website analytics tools.
If Harmony MBS becomes aware that personal information from a child under 13 has been collected, it will delete such information promptly. Parents or guardians who believe their child has provided personal information may contact Harmony MBS using the contact information above.
For purposes of this Policy:
“Site” means the publicly accessible Harmony MBS website and any associated public-facing webpages.
“Personal Information” has the meaning assigned under applicable privacy laws, including the California Consumer Privacy Rights Act (CPRA).
“Protected Health Information” or “PHI” has the meaning assigned under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and its implementing regulations.
“Business Associate” has the meaning set forth under HIPAA.
“CPRA” means the California Consumer Privacy Rights Act, as amended from time to time.
Harmony MBS retains aggregated analytics data only for the period reasonably necessary to fulfill the purposes described in this Policy, unless a longer retention period is required by law.
Where feasible, Harmony MBS utilizes automatic deletion controls provided by analytics vendors to limit data retention.
Harmony MBS limits the collection, use, retention, and sharing of personal information to that which is reasonably necessary and proportionate to achieve the legitimate business purposes described in this Policy, in accordance with California Civil Code §1798.100(c).
Harmony MBS does not collect personal information for purposes that are materially different, unrelated, or incompatible with the disclosed purposes without providing additional notice as required by law.
Harmony MBS implements reasonable administrative, technical, and physical safeguards designed to protect analytics-related information from unauthorized access, use, alteration, or disclosure.
Such safeguards include configuration controls, access limitations, and periodic monitoring of tracking implementations.
In the event of a security incident involving personal information, Harmony MBS will investigate the incident, take appropriate remedial action, and provide notice as required under applicable law, including California Civil Code §1798.82 where applicable.
Harmony MBS requires analytics vendors and service providers to process data solely for authorized business purposes and not to use such information for their own independent marketing, profiling, or cross-context behavioral advertising purposes, except as expressly permitted by law and consistent with this Policy.
To the extent Harmony MBS discloses personal information to analytics vendors or service providers, such disclosures are made solely for limited business purposes consistent with California Civil Code §1798.140(ag) and §1798.140(j).
Harmony MBS requires by contract that such vendors:
Such vendors are contractually designated as “Service Providers” or “Contractors” as defined under the CPRA.
The Site is intended for users located within the United States. If you access the Site from outside the United States, you do so at your own initiative and are responsible for compliance with local laws.
Harmony MBS makes no representation that the Site is appropriate or available for use outside the United States.
This Policy shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles.
Any dispute arising out of or relating to this Policy or the use of the Site shall be brought exclusively in the state or federal courts located in Los Angeles County, California, and users hereby consent to the personal jurisdiction of such courts.
If any provision of this Policy is determined to be unlawful, void, or unenforceable, such provision shall be severed and the remaining provisions shall remain in full force and effect.
The failure of Harmony MBS to enforce any provision of this Policy shall not constitute a waiver of such provision or any other provision.
Harmony MBS may assign or transfer its rights and obligations under this Policy in connection with a merger, acquisition, restructuring, or sale of assets.
This Policy, together with the Privacy Policy and Terms of Use, constitutes the entire understanding regarding tracking and analytics practices on the Site.
This Policy does not create any third-party beneficiary rights.
Section headings are for convenience only and shall not affect interpretation.
Harmony MBS reserves all rights not expressly granted herein.
To the fullest extent permitted by law, Harmony MBS shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to the use of the Site or analytics tools described in this Policy.
Nothing in this section limits liability that cannot be limited under applicable law.
Harmony MBS may disclose information where required to comply with applicable law, regulation, legal process, or governmental request, or to protect the rights, safety, or property of Harmony MBS, its users, or others.
Any dispute arising out of or relating to this Policy shall be resolved through binding arbitration in Los Angeles County, California, except where prohibited by law.
Needs requiring inpatient-level care, such as active detox, active psychosis, or severe crisis needing continuous monitoring, are outside the scope of our telehealth services.
If you are currently in inpatient care and planning for discharge, you or your care team may contact us to explore whether HarmonyMBS could be an appropriate partner for post-discharge support.